How do I delete or deactivate a user?
If you have temporary or seasonal staff, or if you have a staff or volunteer member leave your organization permanently, you may want to deactivate or delete their user in RiskManager. Both of these options will prevent a user from logging into Riskmanager, but deleting a user permanently deletes all of their training history and contact information, while deactivating a user maintains all of a user’s information. Because of this, we recommend deactivating rather than deleting a user in nearly all cases.
To deactivate a user:
- Go to Admin > Manage Users.
- Find the user and click Deactivate next to their name.
- To reactivate a user later, click Activate where Deactivate was originally located. This will send the user an email with their username and a randomly generated password that they can use to log in to the system.
To delete a user:
- Go to Admin > Manage Users. Find the user you want to delete and click the
next to their name.
Deleting a user will also delete the user's entire training history and contact info from the system. In nearly all cases, we recommend deactivating rather than deleting a user.
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